- contact@surrelectricbikes.com
- +447441477578
- 222 Upper St, London N1 1XR, United Kingdom
Contact: contact@surrelectricbikes.com
Identity & Contact: name, email, phone, billing/shipping address.
Order & Payment: order details, payment method (processed by PCI-compliant providers).
Account & Support: login details, preferences, messages, support history.
Device & Usage: IP, device/browser, pages viewed, timestamps, approximate location.
Marketing: consent preferences, campaign interactions.
Process orders & provide services (contract).
Customer support & warranty (contract/legitimate interests).
Fraud prevention & security (legitimate interests/legal obligation).
Marketing with consent (consent; you can withdraw anytime).
Analytics to improve site (legitimate interests, using aggregated/pseudonymised data).
With vetted processors (e.g., payment gateways, couriers, email/SMS providers, web hosts) strictly for service delivery. We don’t sell your data.
If data leaves the UK/EEA, we use appropriate safeguards (e.g., Standard Contractual Clauses).
Order records kept per legal requirements; marketing data retained until you opt out or becomes inactive for a reasonable period.
Access, rectify, erase, restrict, portability, object, and withdraw consent.
To exercise rights, email privacy@surrelectricbikes.com.
You also have the right to complain to your supervisory authority.
We implement administrative, technical, and physical safeguards. No method is 100% secure—hum continuously improve karte rehte hain.
Our site is not intended for children under 16, and we do not knowingly collect their data.
We may update this policy; significant changes will be highlighted on this page.
